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Hosting & Support
Packages
Discover the comprehensive Hosting & Support Packages offered by UntitledPros, designed for your website’s needs. You can trust our expertise to deliver seamless hosting and support solutions, allowing you to focus on growing your business confidently in the digital realm.
What is Hosting?
Hosting is the backbone of your website's online presence. It's a service that provides storage and computing resources to keep your website accessible on the internet. When someone visits your website, their browser connects to a server where your website files are stored, allowing them to view your content. Hosting is necessary to keep your website online and accessible to visitors.
UntitledPros Hosting Services
With the purchase of your website, you will receive FREE HOSTING for the first year. This allows you to kickstart your online presence without any additional cost. Please note that after the first year, there will be an annual hosting fee. We offer flexible subscription plans to accommodate various website requirements, whether you're running a small blog or a large e-commerce site.
What are Support Packages?
Support packages help maintain and enhance the functionality of your website. These packages offer ongoing assistance, updates, and maintenance to ensure your website remains secure, up-to-date, and optimized for performance. With support packages, clients have access to a dedicated team of experts who can provide technical support, troubleshoot issues, implement new features, and offer guidance on website maintenance.
UntitledPros Support Services
Every UntitledPros website requires an active annual support package to ensure it remains secure, up to date, and fully operational. Our support packages include monthly WordPress, theme, and plugin updates, ongoing maintenance, technical troubleshooting, and performance optimization. Clients can select a package of 5, 10, or 20 support hours per year, depending on their website’s requirements.
*FREE Hosting for the first year!
Silver Hosting
Annual Hosting Package
→ Dedicated Hosting
→ Total Disk Space 10GB
→ Unlimited Bandwidth per month
→ Basic SSL Securities
→ Daily Backup
→ Web Domain Management
→ Domain Registration
→ Web Emails
Gold Hosting
Annual Hosting Package
→ Dedicated Hosting
→ Total Disk Space 15GB
→ Unlimited Bandwidth per month
→ Advanced SSL Securities
→ Daily Backup
→ Web Domain Management
→ Domain Registration
→ Web Emails
Platinum Hosting
Annual Hosting Package
→ Dedicated Hosting
→ Total Disk Space 25GB
→ Unlimited Bandwidth per month
→ Advanced SSL Securities
→ Daily Backup
→ Web Domain Management
→ Domain Registration
→ Web Emails
Silver Support
Annual Support Package
→ Monthly Updates | Themes & Plugins
→ Website Monthly Maintenance
→ 5 Hours Technical Support
Gold Support
Annual Support Package
→ Monthly Updates | Themes & Plugins
→ Website Monthly Maintenance
→ 10 Hours Technical Support
Platinum Support
Annual Support Package
→ Monthly Updates | Themes & Plugins
→ Website Monthly Maintenance
→ 20 Hours Technical Support
Web Hosting and Website Support in Cyprus
UntitledPros provides reliable web hosting setup, website maintenance and technical support for businesses in Limassol and across Cyprus.
We help keep websites updated, backed up, secure and operating correctly, so business owners can focus on their customers instead of managing technical problems.
Reliable Hosting for Business Websites
Website hosting provides the server environment where your website files, database, images and content are stored.
The right hosting solution depends on the website’s platform, expected traffic, functionality, storage requirements and required level of technical support.
We can review your website requirements, recommend a suitable hosting solution and assist with the technical configuration.
Our Web Hosting and Support Services
Hosting Setup and Configuration
We can configure the hosting environment, connect the domain, install the required website platform and prepare the essential technical settings.
Website Migration
Existing websites can be moved from one hosting provider to another, subject to access, compatibility and the condition of the current website.
WordPress Maintenance
WordPress websites require ongoing maintenance to keep the core software, theme and plugins compatible and up to date.
Website Backups
Regular backups help protect website files and databases if a technical problem, failed update or accidental change occurs.
Security Monitoring
Website security support may include monitoring, software updates, access reviews and investigation of suspicious website behaviour.
Performance Monitoring
We can review website loading performance, image sizes, caching and technical resources that may affect the user experience.
Technical Support
Technical support can cover website errors, form problems, plugin conflicts, configuration changes and other agreed website issues.
What Can Be Included in a Support Plan?
- Hosting configuration and domain connection.
- WordPress core, theme and plugin updates.
- Scheduled website backups.
- Database and website-file backups.
- Security and availability checks.
- Website performance reviews.
- Contact-form testing.
- Small text and image updates.
- Technical troubleshooting.
- SSL certificate configuration.
- Website migration assistance.
- General website support and recommendations.
The exact services, response times and limits are defined in the selected hosting or maintenance agreement.
Why Website Maintenance Is Important
A website is not a one-time technical product. Software, browsers, security requirements and third-party services continue to change after the website is launched.
Regular maintenance can help identify problems before they affect website visitors, enquiries or online sales.
Software Compatibility
Updates help maintain compatibility between WordPress, themes, plugins and the hosting environment.
Website Security
Outdated software, weak passwords and unnecessary administrator accounts can increase website-security risks.
Website Performance
Large images, excessive plugins, database growth and third-party scripts can gradually affect loading performance.
Reliable Website Enquiries
Forms, email notifications and integrations should be checked regularly to confirm that customer enquiries are being delivered correctly.
Website Backup Management
A backup should contain the files and database required to restore the website after an unexpected problem.
Backup frequency depends on how often the website changes. An ecommerce website receiving orders may require a different backup schedule from a small informational website.
The backup location, frequency and retention period are defined according to the selected hosting or support service.
WordPress Website Support
We support WordPress websites used for business services, portfolios, landing pages, blogs and ecommerce.
WordPress support may include:
- Plugin and theme updates.
- WordPress core updates.
- Website error investigation.
- Elementor content updates.
- Contact Form 7 support.
- Responsive-layout adjustments.
- Website-speed reviews.
- Backup and restoration assistance.
- WooCommerce technical support.
WooCommerce Hosting and Support
Ecommerce websites require additional care because they process products, customer information, payments and orders.
WooCommerce support may include updates, checkout testing, payment-gateway checks, order-email testing and technical investigation.
Learn more about our ecommerce development services in Limassol .
Website Migration to New Hosting
We can assist businesses that need to move an existing website to a new hosting provider.
The migration process may include:
- Existing Website Review: We review the platform, size, database and available access.
- Backup Preparation: Website files and the database are backed up before the transfer.
- Hosting Configuration: The new environment is prepared for the website.
- Website Transfer: The files and database are transferred and configured.
- Testing: Important pages, forms and functionality are tested.
- Domain Connection: The domain is connected to the new hosting environment.
Migration requirements and possible downtime depend on the website, hosting providers and domain configuration.
Website Performance Support
Website performance can affect usability, customer experience and conversions.
A performance review may include:
- Image-size and format review.
- Caching configuration.
- Plugin and script review.
- Database cleanup.
- Font and third-party resource review.
- Mobile loading-performance checks.
- Core Web Vitals and PageSpeed testing.
Performance results depend on the website design, functionality, hosting resources and third-party services.
Who Needs Website Support?
- Businesses without an internal technical team.
- Companies managing a WordPress website.
- Ecommerce businesses processing online orders.
- Website owners experiencing technical problems.
- Businesses moving to a new hosting provider.
- Companies that need regular website updates.
- Businesses that need backup and maintenance support.
Our Website Support Process
- Website Review: We review the website, platform, hosting and existing technical setup.
- Requirements: We identify the required hosting, maintenance and support services.
- Recommendation: We recommend an appropriate solution based on the website and business.
- Setup: Hosting, backups, updates and monitoring are configured as agreed.
- Ongoing Support: We provide the agreed maintenance and technical services.
Frequently Asked Questions
Do I need website maintenance?
Maintenance is recommended for websites that use WordPress, plugins, ecommerce functionality, forms or third-party integrations.
How often should a website be updated?
Update frequency depends on the platform, software changes and website functionality. Updates should be reviewed and tested rather than ignored for long periods.
Are backups included?
Backups can be included according to the selected hosting or maintenance plan. The frequency and retention period are defined in the agreement.
Can you support a website you did not create?
Possibly. The website must first be reviewed to understand its condition, platform, licences, hosting and existing technical problems.
Can you move my website to another host?
Yes, subject to having the required hosting, domain and website access.
Do you guarantee that a website will never go offline?
No hosting provider or website service can guarantee that technical interruptions will never occur. Hosting availability also depends on the selected provider and infrastructure.
Can you fix a hacked website?
A compromised website must first be investigated. Recovery may depend on the availability of clean backups, the type of compromise and the condition of the hosting account.
Do you provide email hosting?
Business-email requirements can be discussed separately. Website hosting and email hosting may use different services.
Request Web Hosting and Website Support
Tell us about your website, hosting provider and the type of support you need. We will review the information and recommend an appropriate solution.



